PRIVACY POLICY
Last updated: May 2026
GigSpot ("we", "us", or "our") operates the GigSpot mobile application. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
- Account information: name, email address, account type (venue or artist)
- Profile information: city, bio, photos, genres, formats, equipment, social media usernames
- Usage data: app interactions, show bookings, messages sent through the platform
- Device information: push notification token for delivering notifications
How We Use Your Information
- To provide and operate the GigSpot service
- To connect venues with artists for show bookings
- To send push notifications about invitations, confirmations and messages
- To improve the app and develop new features
Private Data
Venue show notes, bookmarks, and blacklists are stored locally on your device only. GigSpot does not have access to this data.
End-to-End Encrypted Audio Messages
Voice messages sent in GigSpot chats are encrypted on your device before being uploaded. The encryption key is derived exclusively from the conversation ID — shared only between the venue and artist in that booking. Even GigSpot administrators cannot listen to your audio messages. Files stored on our servers are unreadable without the app.
Data Sharing
We do not sell your personal information. We do not share your data with advertisers. Profile information (name, city, genres, equipment) is visible to other GigSpot users as part of the platform's core functionality.
Data Storage
Your data is stored securely using Google Firebase (Firestore and Authentication). Firebase complies with GDPR and other applicable data protection regulations.
Your Rights
You can delete your account and all associated data at any time from the app settings, or by contacting us at hello@gigspotapp.com.
Push Notifications
We use Expo Push Notifications to deliver in-app notifications. You can disable notifications at any time in your device settings.
Children
GigSpot is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.
Contact
Questions? Contact us at hello@gigspotapp.com